Privacy Policy – GoldGo.co
This policy explains, in plain language, what information the GoldGo.co website handles, how cookies and third-party links work on this site, what rights you have under India's Digital Personal Data Protection Act 2023, and how you can contact us about your data.
1. Who We Are and What This Website Does
GoldGo.co is an independent informational website that publishes educational guides, safety explainers and reference material for readers researching Gold Go and related search topics. The site is operated from India and is intended for readers in India.
What we are not: This website is not a trading platform, not a payment processor, not a wallet provider, and does not open user accounts. Because we do not run user registration on this website, we do not ask visitors to create profiles, upload identity documents, or enter UPI credentials here. Any website asking you to "log in" or "register a wallet" on a domain other than the official one should be treated with caution — see the User Safety page.
2. Categories of Information This Website Handles
Most pages on this site can be read without giving us any personal information. The limited data that may arise falls into three categories:
- Automatically collected technical data: When you request a page, standard web server logs may record your IP address (often truncated or anonymised depending on hosting configuration), browser type and version, operating system, referring page, and the date/time of the request. This is standard practice for nearly all websites and is used for security, abuse prevention and aggregate statistics.
- Voluntary contact data: If you choose to email us through the Contact page, we receive whatever you send — typically your name, email address and message content. We use it only to reply to your query.
- Cookies and similar technologies: Small files stored by your browser, described in detail in section 4 below.
What we never collect on this website: Aadhaar or PAN numbers, bank account or UPI PINs, card numbers, passwords, OTPs, or biometric data. If any page or person asks you for these "for GoldGo.co verification", it is not us — report it immediately.
3. Purposes and Legal Basis for Processing
Under the Digital Personal Data Protection Act, 2023 (DPDP Act), processing requires a lawful basis. For the limited data described above, our purposes and bases are:
| Purpose | Data Involved | Basis | Retention |
|---|---|---|---|
| Keeping the website secure and preventing abuse (bot filtering, rate limiting) | Server log data (IP, user agent, timestamp) | Legitimate uses / consent via necessary cookies | Typically 30–90 days, per hosting provider default |
| Understanding aggregate traffic (which articles are read) | Anonymised/analytics cookie data | Your consent, given or declined via cookie notice | As per the analytics tool's stated period |
| Answering your emails | Name, email, message content | Your consent (you chose to contact us) | Until your query is resolved, then deleted unless law requires retention |
| Complying with legal obligations | Any data legally required | Compliance with law | As required by applicable law |
We do not sell personal data, we do not run advertising auctions based on personal profiles, and we do not build behavioural profiles of readers.
4. Cookies – What Is Set and How to Control It
Cookies are small text files your browser stores. On this website they fall into two groups:
- Strictly necessary: These keep basic functionality working (for example, remembering whether the navigation menu was opened during your visit). These cannot be switched off without breaking the site, and they do not track you across other websites.
- Analytics (optional): If enabled, aggregate analytics cookies help us count page views and understand which guides are useful. They never identify you by name.
Your control: Every major browser (Chrome, Firefox, Safari, Edge) lets you block or delete cookies via Settings > Privacy. You can also browse in private/incognito mode. Blocking cookies will not prevent you from reading any article on this site — the content remains fully accessible.
5. Third-Party Services and External Links
Several third parties are involved in delivering this website. Each handles data under its own policy:
| Service | Why It Is Used | Data Involved |
|---|---|---|
| Web hosting provider | Serving the website to visitors | Server logs (IP, request data) |
| Google Fonts | Loading the Poppins typeface used across the site | IP address and browser data when fonts load (can be blocked by browser extensions or self-hosting the font) |
| Analytics provider (if enabled) | Aggregate, anonymised visitor counts | Cookie identifiers, coarse device data |
| Telegram | Community channel links shown on this site | Telegram's own data practices apply once you leave this site; do not share OTPs, UPI details or money with anyone on Telegram |
6. Your Rights Over Your Personal Data
Under the DPDP Act 2023, and in line with good global privacy practice, you have the following rights regarding personal data we may hold about you (most commonly, only an email you sent us):
- Right to access: Ask what personal data we hold about you and receive a summary
- Right to correction: Ask us to fix inaccurate or incomplete data
- Right to erasure: Ask us to delete your data once the purpose is served
- Right to withdraw consent: Withdraw consent for optional processing (e.g., analytics) at any time
- Right to grievance redressal: Raise a complaint about how your data was handled
- Right to nominate: Nominate another individual to exercise your rights if you are unable to
To exercise any right, contact us via the Contact page. We aim to acknowledge requests within 7 working days and resolve them within 30 days, as far as reasonably possible.
7. How We Protect Data
While this website handles very little personal data, we still apply standard safeguards:
- HTTPS everywhere: All traffic to goldgo.co is encrypted in transit using TLS
- Minimal collection: We collect the least data needed to run and improve the site
- Access limitation: Only the site operator can access contact emails and server logs
- Timely deletion: Contact messages are deleted after your query is closed
No method of transmission over the internet is 100% secure, so we cannot promise absolute security — but we do promise not to create unnecessary risk by collecting data we do not need.
8. Children's Privacy
This website is written for adult readers who can legally make their own financial decisions. Under the DPDP Act 2023, processing the personal data of children (generally under 18 in India) requires verifiable parental consent. We do not knowingly collect personal data from children. If you believe a child has contacted us, write to us and we will delete the communication.
9. Data Storage, Transfers and Retention
Hosting and content-delivery infrastructure may involve servers located outside India. Where data is transferred internationally, we rely on the hosting provider's contractual commitments and applicable law to protect it. Retention follows the table in section 3: server logs for a short security window, contact emails until the query closes, and analytics data per the provider's stated retention period. After that, data is deleted or anonymised so it can no longer identify anyone.
10. Changes to This Policy
If our data practices change — for example, if we add a newsletter or a new analytics tool — we will update this page and change the "Last Reviewed" date at the top. Significant changes will be highlighted in a notice box on this page for at least 30 days. The version published here is always the current one; older versions are not maintained elsewhere.
11. Grievance Officer and Contact
Under Indian data protection rules, we designate a grievance contact for privacy matters:
- Role: Grievance Officer, GoldGo.co
- Channel: Use the form/details on the Contact Us page
- Response time: Acknowledgement within 7 working days; resolution within 30 days
- Escalation: If unresolved, you may approach the Data Protection Board of India established under the DPDP Act 2023
For everything else — including questions about how the site works or how to stay safe online — the GoldGo.co home page is the best starting point, with guides linked from its navigation menu.
Privacy Policy – Quick FAQ
01 Does GoldGo.co ask for my mobile number or OTP?
No. This website has no login, no registration and no wallet. Any site or person asking for your OTP "on behalf of GoldGo.co" is attempting fraud.
02 Do you sell my data to advertisers?
No. We do not sell, rent or trade personal data, and we do not build advertising profiles from visitor behaviour.
03 Can I read the site without accepting cookies?
Yes. All article content is fully readable with cookies blocked; only optional analytics functionality is affected.
04 Does this policy cover the Gold Go app's data practices?
No. This policy covers only the goldgo.co website. Any application's data handling is governed by that application's own terms, which you should review independently before use.
05 How do I request deletion of an email I sent you?
Contact us through the Contact page referencing this privacy policy, and we will delete your message after confirming your identity as the sender.
Relationship to Other Policies
This privacy policy works alongside our other site documents, each covering a different topic:
- Disclaimer: The limits of our content — no financial advice, no income guarantees
- User Safety: Practical protection against scams, fake apps and payment fraud
- About Us: Who operates this website and why
- Home / Gold Go guide: The complete informational guide the site is built around